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Contact Center Basic License Bundle BE116765
- Real-time desktop display of ACD/Contact Center status
- Reporting of Contact Center status and activity
- Allows (1) user to run reports
- Multiple users can run reports by adding more Additional Monitor Licenses
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Product Details
This license package provides the ability for (1) user to run reports for all ACD agents on an SL2100 system.
Provides PC features related to the SL2100 ACD license:
- Real-time desktop display of ACD/Contact Center status
- Reporting of Contact Center status and activity
This license package consists of:
- (1) Basic Contact Center Feature License
- (1) Contact Center Monitor License
Requirements
PC Requirements
SL2100 Contact Center 2.1 or higher software and UC Services 5.1 or higher software must be installed on a dedicated PC or server, as well as on any client PC that will be monitoring and running reports.
SL2100 Requirements
- The SL2100 must be running system software 1.04.05 or higher
- The SL2100 system must be equipped with ACD License (BE116752)
Max Limit
Max (15) additional Monitor licenses (BE116766) can be added
License Scope
System-wide license
License Activation
- During checkout, you will be asked to supply a site name and address (required by NEC to activate a license)
- Most licenses are pre-loaded, when they're purchased with an SL2100 or SL1100 phone system
- If your license can not be pre-loadeded, your license will be emailed to you within 24 business hours of your purhcase
- See our Tech Tip on Uploading Your SL License
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